FAQ’s

scooby-dooHow long does it take to set up and take down?
After review of our safety guidelines, both the set up and the removal of our equipment takes between 20 to 30 minutes. The renter (minimum of 18 years of age) must be present at the time of delivery.

How much does it cost for delivery and set up?
All of our equipment's delivery, set up and pick up is free with each one of our rentals in all of Nassau County and Most of Suffolk County. Delivery charges for other areas can be waived. Please call for details.

Where can the bouncers be setup?
The best surface is level ground and on grass. However, any flat surface will work. Concrete, asphalt, parking lots, etc are most common. We can not set up on Sand, like the Beach. Let us know what type of surface you have for setup so we can be properly prepared. Please make sure that there are no under ground sprinklers, buried telephone cables, or electrical lines at the perimeter of the inflatable site.

How much space do you need for the bounce?
The Bounce houses typically need a 20x20 foot square with a clearance overhead of at least 15 feet. Please make sure the area is cleared of any waste or debris, and accessible before our arrival.

What kind of power is needed?
Our Inflatables must be within 100 feet reach of a dedicated 15 amp circuit. Once the bouncer is completely inflated, it takes about as much electricity to run as a fan. If you do not have electricity available we have generators available for an extra charge.

What happens if it rains or there is a storm?
NY Inflatables reserves the right to cancel a reservation at no penalty to you if there is a storm with heavy rain or winds over 20 mph. Your safety and the operation of our units is our first concern, However once the unit is delivered there are no refunds due to bad weather.

Are the Inflatables Safe?
They are Absolutely Safe! Just follow the rules and operating instructions for your rental, keep the unit supervised at all times and they are extremely safe.

Do you supply an attendant for the Inflatables?
The Giant Slides and Obstacle courses 60' or longer automatically come with an attendant. However, we can supply an attendant for any inflatable for an additional charge.

How many Kids can go on the Inflatable?
A 15'x15' bounce house can hold:
• Ten children under the age of 8
• Eight children between the ages of 9 and 12
• Six children between the ages of 12 and 16
• Four adults ages 17 and older

How long can I rent the equipment?
You can rent our equipment anywhere from 2 hours to all day. All day rentals are typically 6 hours or more. Normally they are dropped off around noon and picked up after 7pm unless other arrangements have been made.

Do you require a deposit?
A minimum 25% deposit of the event total is required to make a reservation on any one of our Inflatables. The deposit is only refundable if the reservation is canceled 30 days before the event, or in case there is a storm and NY Inflatables, Inc. is unable to set up the Inflatable.

How far in advance do I need to make my reservation?
As soon as possible! Our reservations are based on a first come first served basis, So the sooner you contact us the better. However, as long as the equipment is available you can as late as the day before your event.

What are my responsibilities as the Renter of the bounce house?
As the Renter you must assign a responsible adult (over the age of 18) to supervise the children while the bounce is in use. The assigned adult must know all of the safety rules and ensure that the rules are being enforced. You as the Renter are responsible for the safety of the children and for the care of our equipment.


If you have any other questions or would like to make a reservation please call us at 1-888-355-6675


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